How To Order
OnlineOnline shopping cart with secured payments by Sage Pay & Pay Pal
- UK customers
- 01277 623697
- Overseas customers
- +44 1277 623697
- See ‘Contact Us’ for best times to call
- TIN SOLDIER (UK)
- 18 Lion Lane Billericay
- CM12 9DL
- Send an order by e-mail, we can send you a Pay Pal invoice or take your card details by phone.
POSTAGE & PACKING RATES
The postage and packing rate is calculated on the order value before any applicable VAT is deducted. Please note that you the customer will be responsible for any customs duties and/or taxes due at the point of entry into your country. Postage rates, we reserve the right to change these without warning.
UK & BFPO RATES
Orders to the value of £20.00 cost of p&p is £3.00.
Orders valued £20.01 to £74.99 cost of p&p is 12%.
Orders valued £75.00 and over the cost of p&p is £8.00
IMPORTANT - Orders over £75.00 – Postage cost – we will only charge you the actual postage cost, a refund will be given for the difference between the % paid and the actual postage cost.
Minimum p&p cost is £4.00 for all overseas countries.
EUROPE EU: Cost of p&p is 20%
USA and CANADA: Cost of p&p is 25%
AUSTRALIA, NEW ZEALAND & REST OF THE WORLD: Cost of p&p is 30%
IMPORTANT - Orders over £250.00 – Postage cost – we will only charge you the actual postage cost, a refund will be given for the difference between the % paid and the actual postage cost.
UK orders weighing less than two kilograms are dispatched using Royal Mail first class. UK orders weighing over two kilograms the order is dispatched Standard Parcelforce Service Overseas orders weighing less than two kilograms are dispatched Airmail Royal Mail. Overseas orders weighing over two kilograms orders are dispatched using Standard Parcelforce.
Methods of payment
Credit or Debit card payments made on this website will be by processed in pounds sterling (credit/debit cards sales will be charged in your local billing currency by your card provider). Credit or Debit card transactions via this website will be processed by our payment solution provider Sage Pay who perform industry-standard Address Verification System (AVS) and Card Verification Value (CVV) checks to prevent credit card fraud. More information on Sage Pay can be found at http://www.sagepay.com. Any payment details processed by Sage Pay will not be seen by us or stored on our server. In accordance with the UK Data Protection ACT your details will not be disclosed in any way to a third party, all details will remain strictly private.
Payment by PayPal, please refer to your account parameters. Any payment details processed by PayPal will not bee seen by us or stored on our server.
If you place an order by methods other than via our web site, Credit and Debit Card transactions are processed securely by Streamline card holder not present terminal. You can also send a Cheque, Postal Order or Bankers’ Draft separately to us which must be drawn in UK Pounds Sterling. Cheques will be cleared before goods are dispatched.
Cheques, postal orders and bank drafts should be made payable to Tin Soldier (UK).
Goods will not be shipped unless payment is received in full, including delivery charges.
15mm figures are sold in packs and contents is as follows.
Infantry packs contain 8 figures, Infantry Command pack contains 6 figures, Cavalry Pack contains 4 riders and horses, Cavalry command pack contains 3 riders and horses, Camel packs contain 3 riders and camels.
25mm figures are sold as single pieces unassembled.
Horses need to be ordered separately. Weapons are supplied unattached with the figure unless listed separately. Wagons and artillery pieces as individually described.